One of the capabilities we're implementing in D365 F&O is CTP β Capable to Promise. So, what exactly is CTP, and why should you care?
CTP answers a critical question: "When can we actually deliver this order, given our real-world constraints?" Instead of just checking if we have inventory on the shelf, CTP calculates realistic delivery dates by considering material availability, production capacity, supplier lead times, and existing orders in the pipeline.
Here's how it works: When you save a sales order line, D365 immediately goes to work checking unallocated inventory, production schedules, and purchase orders. It then calculates the earliest feasible delivery date based on actual production times and material availability β not just wishful thinking.
Why this matters: CTP helps us provide customers with accurate ship dates, reduce back-dates and missed commitments, and align our sales, production, and procurement teams around realistic schedules. It's a cross-functional tool that benefits everyone β from Sales promising delivery dates to Production scheduling capacity to Customer Service communicating realistic expectations.
The key to CTP success? Accurate master data. BOMs, routes, supplier lead times, and resource calendars must be maintained correctly. As we prepare for go-live, keeping this data current will ensure CTP delivers on its promise of realistic, reliable delivery dates.