“Over 90 minutes, Bob taught us all about Truly Human Leadership in a confident and caring way that I’ll never forget. It was revolutionary for all, difficult for many, and a breath of fresh air for those longing to lead and inspire, instead of manage and control. That latter group contained the individuals we retained and nurtured. And what amazing things they accomplished.”
-Doug Parker, former CEO, American Airlines, reflecting on Bob speaking to the AA’s merged leadership teams